Privacy Policy

This policy applies to Zhongshu Technology Worldwide Limited (doing business as ELDREVE) and activities on eldreve.com where we process personal information. It does not apply to independently provided third-party services.

We may collect identifiers, contact details, account and shipping information, purchase history, returns, preferences, service records, payment details, transaction status, device and risk signals, IP address, cookies, page views, time spent, referral sources, and information you provide in reviews, photos, surveys, and collaborations.

We use information to operate our website, process orders, manage shipping, returns and warranties, communicate with customers, detect fraud, maintain security, store records, improve products, measure performance, personalize content and advertising, and comply with legal obligations.

We may use essential, functional, analytics, advertising, SDK, and local-storage technologies. Ad-tech partners may collect information across websites and apps. Applicable laws may allow opting out of sharing, sale, or targeted advertising.

We may share with service providers, payment processors, logistics partners, advertisers, affiliates, warranty providers, and data processors; for legal purposes; to protect rights and safety; or during business transfers. We do not sell personal information for monetary value.

We retain information only as long as necessary. Order and tax records are typically kept for 7 years, service and warranty records for 4 years, and website or security logs for 13 months or less. Specific periods may vary by law, dispute, fraud-prevention, or backup requirements.

We implement administrative, technical, and physical safeguards based on data sensitivity. No internet transmission is 100% secure; please protect your login credentials.

You may unsubscribe from marketing emails, reply STOP to opt out of texts, manage Cookie Settings, and use Your Privacy Choices where available.

Under the CCPA, you may request to know, access, correct, delete, or opt out of sale or sharing of personal information and targeted advertising. We will not discriminate against you for exercising lawful rights.

If you are under 16, follow Your Privacy Choices or applicable consent rules. ELDREVE honors qualifying Global Privacy Control signals and accepts California Shine the Light requests at support@eldreve.com.

This site is not intended for children under 13. We do not knowingly collect personal information from children. International users may be subject to cross-border transfers and local laws.